Customer Focus as Core
Assume personal responsibility for the total satisfaction of our customers - they are everyone's customers. Without customers we don't have a business.

Teamwork
There is only one team, if you are in the company you are on the team. Work together with a sense of urgency to achieve overall success. Do your part. Focus on external, not internal competition. Take the lead when called on to do so and subordinate individual ego when not in the lead to assure team success.

Integrity
Act with unyielding honesty and fairness in all dealings with each other and our customers.

Quality
Pursue quality first.

Leadership
Reward outstanding leadership at every level of the organization.

Recognition
Acknowledge worthy contributions based on achieving results, not title and length of service.

Continuous Improvement
"Find a better way every day" to simplify work and to produce higher value, and higher quality products more quickly.

Entrepreneurship
Promote the ability to envision opportunity and encourage taking the initiative to realize it. Take prudent risks.

Diversity
Cultivate an environment that embraces all types of diversity (culture, race, etc.) to benefit from new ideas and different ways of thinking.

Effective Communication
Provide and encourage open communications across the entire organization.

Good Corporate Citizen
Support both from a company and individual perspective the needs of the local and global communities in which we work and live.